I first bought the curl cream for my son and loved it and then decided to buy the entire line. My son has gorgeous mixed hair and this product does great on it. One of my products came open in the box during shipping and I emailed a couple times with no reply but when I facebooked messaged someone quickly started the process of trying to remedy the situation and I was notified today that they were going to send me the product that was damaged so I appreciate customer service helping out. I am using the shampoo, conditioner, leave in conditioner, and curl cream so far and am excited to try the essential oils when they come. So far so good and we plan on continuing to use these products on my kiddos hair.