To Access & Manage Your Subscription
Click on the "Account" link in the top right corner of our site. If you have already created an account, simply use your email and password to login.
PLEASE NOTE: that creating an initial subscription order does not equate to creating an account -- you will still need to take the steps of creating an account in order to manage your subscription. If you receive an error message saying your account doesn’t exist, DON’T WORRY, it simply means you didn’t create an account with your original order.
Simply click Create Account, add in your personal info (be sure to use the same email as your original order), and Voila! Once complete you’ll see your order history, options to manage subscriptions, and other account details, which will enable you to make any desired changes to your subscription.
We do not process refunds for subscription orders once they have been processed and prepared for shipment.